Returns & Refunds
-
Because many of our products are books, blind date book packages, and curated items, please review our policy below.
We accept returns on eligible merchandise within 14 days of delivery.
Items must:
Be unused and in original condition• Include original packaging• Be free from damage caused after delivery
NON-RETURNABLE ITEMS:
The following items are final sale:
Blind Date With a Book purchases Mystery or curated book bundles
Personalized or custom items
Digital products or gift cards
Clearance items
DAMAGED OR INCORRECT ORDERS:
If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at:
Please include:
• Order number• Photos of item and packaging• Brief description of the issue
REFUNDS:
Approved refunds will be issued to the original payment method.
SHIPPING COSTS:
Original shipping charges are non-refundable unless the error was ours.
QUESTIONS?
Contact us at: hello@theauthorsglasscafe.com
Thank you for helping us build this little world of books, stories, and community.